Policy - Sal y Limon USA    

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 2 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 5 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 2 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

In case of cancelation buyers are responsible for return shipping costs and restocking fee of $3.50 US dollars.

Frequently Asked Questions

Custom and personalized orders

Thank you for your interest ⭐️
Unfortunately we do not make custom orders.
All our items are in stock and ready to ship.

Wholesale availability

We do have wholesale, you can send us a message with how many do you need.
Wholesale starts at 25 pieces.

Return Policies.

In case of cancelation and returns buyers are responsible for return shipping costs and restocking fee of $5.00 US dollars.

Legal imprint